FAQ’s

Standard

Here are some FAQ’s:

What if I have to cancel my box? 

If you have a last minute cancellation please email me as soon as you know. No refunds will be allowed, but a credit for the amount of your box will be given for up to two boxes a season. That credit can be applied to purchasing extra strawberries, bulk items for canning, etc. Add on items like an extra flat of berries or bulk canning items must be received by Monday at midnight if you would like them delivered the following Thursday.

What happens if I can’t make it to pick up my box? 

Life happens, emergencies happen, and we all forget sometimes. We understand this. If you know you can’t make the pick up times, arrange with a friend or relative to pick it up for you. After 24 hours, the box will be forfeited. 

Keep in mind: the longer your box sits out without refrigeration, the more the quality of the produce will suffer. More so in warm weather than cool. The sooner you pick up your box and properly store your veggies, the longer they will keep. I will be posting storage tips as well.

What if I have a last minute change of plans and I know I won’t be able to use my box, but I have already used my two box cancellations OR it is too late to cancel? 

Our suggestions: gift it to a friend, a neighbor, a single mom, someone at work or church or a social club; donate to a food bank or your local senior luncheon program.

Leave a Reply

Your email address will not be published. Required fields are marked *